1. Scope#
This policy is binding on every individual or legal entity using the Buaze ("Buaze") platform. It is an integral part of the Terms of Service; any breach also constitutes a breach of the Terms.
2. Prohibited content#
The following content is strictly prohibited from being shared, uploaded or transmitted:
- Fake reviews / fabricated ratings — Reviews from people who never received the service, paid positive reviews, misleading content against competitors (Turkish Commercial Code Art. 55 unfair competition).
- Illegal content — Anything within the scope of Turkish Penal Code No. 5237, Internet Law No. 5651, Broadcasting Law No. 6112.
- IP or personality-rights infringement — Content that violates third-party intellectual property, image, or trademark rights.
- Obscene / pornographic content, child sexual abuse material (Penal Code Art. 226).
- Violence, terrorism or hate speech — Threats, harassment, discrimination targeting groups or identities.
- Misleading or deceptive information — Identity fraud, service fraud, medical misinformation, etc.
- Spam, chain messages, promotional flooding — Promotion outside the intended use of the platform.
- Malicious software — Files or links containing viruses, trojans or exploits.
- Unlawful disclosure of personal data — Sharing identity, contact, health, etc. data of third parties without consent.
3. Prohibited conduct#
- Automated tools / bots — Selenium, scrapers, headless browsers used for unauthorised access or data extraction.
- Reverse engineering / exploits — Unlicensed copying, decompilation, exploitation of vulnerabilities.
- Privilege escalation — Unauthorised access to other users' accounts, session hijacking.
- DoS / DDoS attempts — Overloading platform infrastructure to disrupt availability.
- API abuse — Bypassing documented rate limits, hitting undocumented endpoints.
- Review-flow manipulation — Forcing star ratings, dictating review text, deceiving customers into specific platforms. Buaze does not review-gate; manipulating the routing engine to do so is prohibited (Google policy violations are also reserved).
- Money laundering / fraud — Fake orders, card manipulation, shell businesses.
4. Child protection#
The platform is not aimed at users under 18. Accounts identified as belonging to minors are immediately closed and the data is deleted. If a person under 18 leaves a review, legal guardian consent is required.
5. Enforcement#
When a breach is detected, Buaze may apply the following measures without prior notice:
- Removal or hiding of the content,
- Suspension or immediate termination of the account (Terms Art. 8),
- Forfeiture of paid subscription fees,
- Reporting to competent public authorities (Internet Law Art. 8/13 + Penal Code violations),
- Recourse / chargeback of any third-party claim against the user.
Buaze reserves the right to claim compensation for damages — direct or indirect — arising from the breach. The user agrees to indemnify and hold Buaze harmless (including defence costs) in any third-party claim caused by the user's breach.
6. Reporting and complaints#
To report content or conduct violating this policy:
- Send a notice with evidence + link + explanation to legal@buaze.com.
- Use the "Content Moderation & Complaints Policy" workflow for IP infringement.
- Reports are reviewed within 3 business days on average; the decision (removal / suspension / dismissal) is sent in writing.
7. Retention and evidence#
Pursuant to Internet Law Art. 5, Buaze retains traffic data for 1 year for legal obligations and breach investigations. In case of suspected breach, the content is preserved as evidence and disclosed to authorities when required.
8. Updates#
This policy may be updated without prior notice. The current version is always published here; material changes are e-mailed to registered users. Continued use after an update constitutes acceptance.