Patient trust,
carried into the
digital.
KVKK-compliant patient feedback. Capture experience after treatment via QR and strengthen your Google profile. A flow tailored to healthcare.
* Metrics reflect the Buaze customer cohort first 90-day average; results vary by sector, location and operational discipline.
Post-treatment survey
Auto-triggered from your scheduling system; delivered to the patient via SMS/QR.
Per-doctor reporting
Each clinician sees their own satisfaction score and review distribution.
Google link + optional private channel
Every patient sees the public Google review link; private feedback to the clinic is an optional extra step in the same flow — KVKK and Google policy compliant.
Multilingual support
Auto language detection for medical tourism — 12 languages including Arabic.
Four wins built for clinic operations
KVKK / GDPR-compliant patient experience
Patient data stored in an EU data center, IP retained for 90 days, opt-in consent. Privacy notice visible under the form; patient consent is required.
Physician + specialty tagging
When a review arrives, the physician, specialty, and visit type are tagged. Specialty-level average rating + satisfaction score — direct operational data for clinic management.
Pulse AI reply drafts
Healthcare-specific tone: professional, empathetic, without medical detail. Owner approves; nothing auto-sent — prevents privacy violations.
Multi-location + branch analytics
For clinic chains with multiple branches, per-branch rating, appointment volume, and wait-time-vs-satisfaction correlation are visualized.
Common questions for clinic setup
Yes. Patient data is stored in an EU data center (Frankfurt); the KVKK / GDPR notice is visible under the feedback form and consent is opt-in. IP addresses are automatically anonymized after 90 days. Marketing consent is collected separately from service consent. On patient request, data is deleted or exported.