The strongest
moment is right
after.
The moment service ends, your customer scans the QR. Ratings grow organically on Instagram, Google and Foursquare. Per-stylist performance reports.
* Metrics reflect the Buaze customer cohort first 90-day average; results vary by sector, location and operational discipline.
Per-stylist QR
Each stylist has their own station QR. Who received which review — at a glance.
Instagram integration
The leading platform for beauty. Pull DM reviews into your inbox.
Booking trigger
Connect to your booking software — auto-send review invites when service ends.
Four wins built for beauty salon operations
Live feedback the moment service ends
The instant a coloring, manicure, or makeup application is done, the customer scans the QR — rating and review while the experience is fresh, before "I'll do it later" sets in.
Stylist + service-level tagging
When a review arrives, the stylist, the service (hair, skincare, makeup), and the day are all tagged. Stylist performance is the single most important metric in this sector — Buaze surfaces it directly.
Pulse AI reply drafts
Tone-aware: technical politeness for "the color shade was off"; warm thanks for "the care was something else". Owner approves; nothing auto-sent.
Multi-platform routing
Google + Instagram link + Foursquare in one flow. The customer posts on the platform of their choice; the choice stays with the customer, no star-rating gate.
Common questions for beauty salons
After the service is done (coloring, manicure, makeup, skincare), present a QR card to the customer — at the chair, on the mirror, or in the waiting area. The customer scans, rates the experience, and is routed to the platforms you have selected (Google, Instagram, Foursquare). Same-session reviews are common on day one.
Yes. When generating the QR, you can add a stylist tag (Buaze branch field or a custom URL parameter); when the review arrives, which stylist + which service is logged with it. The analytics report shows per-stylist average rating, review volume, and low-rating ratio.
No. Buaze never blocks or hides any review. Customers giving low ratings additionally see an option to share privately with your team — in practice ~85% choose this private channel. The customer always retains the right to post on a public platform; you gain a chance to resolve the issue privately first (color correction, service redo, etc.).
The flow surfaces an Instagram profile link to the customer (a DM-review invitation). There is no API integration that auto-pulls DM reviews — Instagram does not expose that API to third parties — but the routing flow works and the Instagram tag drives organic acquisition.
Either create a separate business per branch or use a single business + branch tags. Analytics splits per branch, allowing the central team to make decisions like "branch X is regressing, intervention needed at onboarding" directly from data.